A failed water heater can release 40–80+ gallons instantly, flooding basements, utility rooms, and adjacent spaces with hot water that penetrates flooring and walls rapidly. Patriot Restoration responds 24/7 to water heater burst events throughout Knoxville and East Tennessee — extracting water, drying affected structures, and coordinating water heater replacement through our licensed plumbers.
Our Water Heater Burst Cleanup Services Include
- Emergency water extraction from water heater bursts
- Hot water flood cleanup with proper safety protocols
- Basement and utility room water removal
- Subfloor and structural drying
- Drywall and insulation assessment and replacement
- Antimicrobial treatment to prevent mold
- Coordination with water heater replacement
- Insurance documentation and claim support
Frequently Asked Questions
Turn off the cold water supply to the water heater (the valve on the incoming cold water pipe). Turn off the power (electric) or gas supply. If there is standing water near electrical panels or HVAC equipment, call us immediately before entering the area. We respond 24/7.
A 50-gallon tank releases all of its contents immediately when the tank fails, plus water continues flowing from the supply line until you shut it off. Water heater floods frequently cause significant subfloor and structural damage, particularly in basement and first-floor utility areas.
Water damage from a sudden water heater failure is typically covered by homeowner's insurance. However, the cost of the new water heater itself is usually not covered — only the resulting water damage. We document everything and work with your adjuster to maximize your claim.
Yes. Patriot Restoration handles both the water damage restoration and the water heater replacement through our licensed plumbing team — providing seamless service under one roof and one point of contact.